Goodbye landline – Hello VoIP

Apologies to wine enthusiasts – normal service will be restored as soon as possible – but this is an update to my 2012 post: Replacing a BT landline by VoIP. In brief, I have been and gone and done it.

After the flurry of activity back in 2012, there were several years of inaction, as I was a bit nervous about committing to VoIP, and my wife was not totally happy with VoIP line quality. We continued to have phones connected via Sipgate and Voipfone, but only used them occasionally, and for outgoing calls only.

ATA and Virgin Hub 3.0 – another great technical innovation of 2020 was the introduction of a labelling machine into the household

However there were a number of technical innovations in the Slatcher household. Not least, I was dragged screaming and kicking into the 21st century, and got myself a smartphone. This was significant because it meant I could call using VoIP also on my mobile, using the Zoiper app. And eventually, I moved from PAYG to unlimited UK calls for a small monthy charge, which made my landline even more redundant. In the meantime, my Virgin broadband speeds got faster and faster, and I ditched my old separate router to enable me to fully use that speed. Without the old router, my ATA stopped working, and at first I couldn’t be bothered to work out how to reconfigure it, so I had a cathartic clearing out of the rats-nest of redundant cables, boxes and phones. The ATA was moth-balled, and VoIP was Zoiper-only for a while.  But even though I was using it less and less, my landline provider (no longer BT) kept ratcheting up the line rental charges, so something had to be done.

A few months ago I resurrected my ATA, plugging it directly into my Virgin Hub 3.0 modem/router. It turned out to be not too difficult to get it working again with both Sipgate and Voipfone. When I looked afresh at the deals and service offered by those two companies, it seemed that their pros and cons were still pretty much as they were back in 2012. Voipfone would have been more expensive, with small monthly charges for a ported landline and multiple registrations, but it had excellent phone support. While Sipgate had no recurring charges for the same features, but support, while adequate, was email-only.  As I was by then less dependent on my old landline number working, I decided I could live with email support, and chose Sipgate as my main VoIP service provider – it was the one destined to host my old landline number, and to be the one hooked up to the main set of household phones.

The number porting went smoothly, so now the deed is done and everything is hunky-dory. The multiple registrations are a great feature, and mean that when someone calls our old landline number all the household phones ring, and also Zoiper on both our mobile phones. I also very much like the Sipgate voicemail system. All messages are emailed to me as mp3 attachements, which is so much handier than having to negotiate an answering machine or phone-based voicemail.

So far, so good.

Author: Steve Slatcher

Wine enthusiast

2 thoughts on “Goodbye landline – Hello VoIP”

  1. It sounds even more complicated than determining when your red Burgundy is ready to drink 😉

Leave a Reply

Your email address will not be published. Required fields are marked *